If an agent update has failed, you can download the log file directly from the console via remote action by following the steps below:
- Click on the Endpoint or select several :
- Click on New Remote Action
- Enter the directory of the log file: C:\Program FilesNucleon-SecurityInstall.log
If an agent update has failed, you can download the log file directly from the console via remote action by following the steps below:
- Click on the Endpoint or select several :
- Click on New Remote Action
- Enter the directory of the log file: C:\Program FilesNucleon-SecurityInstall.log
- Click on Create
- Finally, click on the file to download it
- List errors and send to Nucleon support at email support@nucleon-security.com
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